TERMS OF USE

Conditions for Shopping and Using the Zocylcine™ Store

These Terms of Use govern access to and use of the Zocylcine™ online store and the products, content, features, and services made available through it.

Zocylcine™ is operated by:

Faithfull The Brand USA LLC
2415 Michigan Ave
Santa Monica, CA 90404, USA

By accessing the store or completing a purchase, you agree to use the website in accordance with these Terms and applicable law.

1. Store Eligibility

You must have legal capacity to enter into a purchase agreement in your jurisdiction or use the store under the supervision and authorization of a person who has that capacity.

You are responsible for providing accurate information when placing an order.

2. Product Information

We make reasonable efforts to present product descriptions, photographs, colors, measurements, prices, and other store information accurately.

However, display settings, lighting, photography, fabric variation, manufacturing tolerances, and individual screens can affect how colors or details appear.

Minor differences that do not materially alter the nature of the product may occur.

3. Availability

Products are offered subject to availability.

Adding an item to a shopping cart does not permanently reserve inventory.

An item may become unavailable before checkout is completed or before an order is accepted for fulfillment.

4. Orders

Submitting an order represents an offer to purchase the selected products.

We may accept, decline, limit, or cancel an order in situations including:

  • Inventory errors
  • Payment authorization issues
  • Suspected fraud
  • Incorrect pricing
  • Shipping restrictions
  • Inaccurate customer information
  • Unforeseen fulfillment limitations

If payment has already been collected for an order that we cancel, the appropriate refund will be issued.

5. Prices and Promotions

Prices may change without advance notice.

Promotional offers may be subject to:

  • Specific dates
  • Product exclusions
  • Minimum purchase conditions
  • Redemption limits
  • Geographic restrictions
  • Other clearly stated conditions

Unless stated otherwise, promotional discounts cannot necessarily be combined.

6. Intellectual Property

The Zocylcine™ name, brand presentation, product imagery, website design, written content, graphics, and other original store materials may be protected by trademark, copyright, or other intellectual property laws.

Store content may not be copied, reproduced, republished, distributed, commercially exploited, or presented as another brand's material without appropriate authorization.

7. Acceptable Website Use

You agree not to use the store to:

  • Commit fraudulent activity
  • Attempt unauthorized access
  • Introduce malware or harmful code
  • Interfere with website security
  • Scrape or extract store content in a manner that violates applicable law or our rights
  • Misrepresent your identity
  • Abuse payment, return, promotional, or customer service systems
  • Violate intellectual property or other legal rights

8. Third-Party Services

Our store may rely on third-party providers for services such as payments, shipping, analytics, hosting, and other ecommerce functions.

Third-party services may be governed by their own terms and privacy practices.

Where the website provides a link to an external service, that link does not mean we control every aspect of the third-party website.

9. Returns and Refunds

Eligible returns and refunds are governed by the Zocylcine™ Returns, Refunds & Order Care Policy published on the store.

Customers should review that policy before completing a purchase.

10. Shipping

Orders are shipped according to the Zocylcine™ Shipping & Delivery Policy.

Shipping dates are estimates unless expressly guaranteed in writing.

Carrier disruptions and events outside our reasonable control may affect delivery.

11. Disclaimer

We aim to maintain accurate and accessible store information, but the website and its content may occasionally contain errors, interruptions, or outdated information.

To the extent permitted by applicable law, the website is provided without guarantees that access will always be uninterrupted, error-free, or available on every device.

Nothing in these Terms excludes rights that cannot lawfully be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, Faithfull The Brand USA LLC and Zocylcine™ will not be liable for indirect, incidental, special, or consequential losses arising solely from use of, or inability to access, the store.

Any limitation in these Terms applies only to the extent permitted by applicable law and does not override mandatory consumer rights.

13. Indemnification

To the extent permitted by law, users may be responsible for losses or claims resulting from unlawful misuse of the website, infringement of third-party rights, fraudulent activity, or material violation of these Terms.

14. Governing Law

These Terms are intended to be interpreted in accordance with applicable laws governing the relevant transaction and, where legally appropriate, the laws applicable to Faithfull The Brand USA LLC in California.

Mandatory consumer protections available in a customer's jurisdiction remain unaffected where they cannot legally be waived.

15. Changes to These Terms

We may update these Terms when necessary to reflect changes to our store operations, services, technology, or legal requirements.

The version displayed on the website at the relevant time will govern use of the store from its stated effective date.

16. Contact

Questions concerning these Terms may be sent to:

Zocylcine™
Faithfull The Brand USA LLC

Email: service@zocylcine.com